Our technical support teams stand ready to assist you with all of your technical questions regarding your Honor and Huawei devices. Whether it is setup and configuration assistance or help resolving a product feature issue, we are here to help. Please click here for Honor technical support. Alternatively click here for Huawei technical support.
Live Chat allows you to access help from a Technical Support Specialist, as you're browsing our site. It's available when you're looking for general help with our products or services, and when you're logged into your ‘My Account’ and require Technical Support.
You may have noticed the icon at the bottom right of your screen with the invitation: Click here to chat. If you click to chat to us you will be asked to enter your name, email address and the department you would like to access; the department menu is pre-populated with the Customer Service option, simply click and change it to Technical Support to access this service instead. If the icon is not present our team have reached the maximum concurrent conversation possible.
To speak to one of our Technical Support specialists simply call out Customer Service number found on the homepage and press three for technical support, technical questions or repair services.